Sample outline to adapt to the protocol you learnt in training
| Minutes | Step | Points to watch |
|---|---|---|
| 0 – 5 | Welcome, questionnaire, settling in | Reread the questionnaire, offer a kimono and somewhere to put belongings, adjust the temperature |
| 5 – 10 | Breathing and dry massage | Hands resting, three breaths, slow pressure from forehead to neck |
| 10 – 15 | Analysis (optional) | Camera: 3 areas photographed, simple explanation, no medical terms |
| 15 – 22 | Oil bath and massage | Warm oil, section by section, circular scalp massage |
| 22 – 35 | Double shampoo and massage at the basin | Quick first shampoo; long second shampoo with silicone brush; check the water temperature |
| 35 – 42 | Waterfall or continuous water | Forehead protected, gentle flow, silence |
| 42 – 50 | Mask, steam, face and hand massage | Mask suited to the analysis, warm steam, face and hand massage while the mask is on |
| 50 – 55 | Rinse and final treatment | Scalp serum, neck and shoulder massage |
| 55 – 60 | Drying and advice | Gentle drying, aftercare advice sheet, offer the next appointment |
Free template provided by HeadSpaContact · adapt it to your business. This document is not legal advice.